Overview
Transform operations and the customer experience
By predicting network behaviors, proactively addressing issues that impact network performance, and obtaining deeper insights into network traffic and subscriber usage trends, operations teams can deliver an unrivaled customer experience.
Validate network performance
ONT-based speed, latency and jitter testing
Faster and more accurate problem resolution by differentiating between network and subscriber premises performance issues
Identify issues faster by visualizing network outages, alarms, and impacted subscribers on a real-time geo-map.
Simplify operations and address problems quickly by providing automated outage information to multiple teams.
BSPs can utilize Operations Cloud for network health, insights, alarm management, and traffic monitoring while using SMx and CMS for PON provisioning.
Dramatically reduce service turnup time by configuring and activating new services with guided workflows.
Use artificial intelligence (AI) and machine learning (ML) to predict potentially service-impacting events.
Improve efficiency and reduce costs by sharing data and insights across business functions, including operations, support, and field techs.
Quick and simple geo-map visualization of network status, service disruptions and subscribers impacted
- Quickly identify the status of network systems
- Pinpoint issues with custom filtering on system types and alert types
- Ability to specifically identify ‘high-value’ subscribers
- One-click access to service disruption details
Configure and run ONT-based speed, latency and jitter testing in addition to existing RG-based testing capabilities
- Faster and more accurate problem resolution by differentiating between performance issues in the network vs. performance issues in the subscriber premises
- Support the (non-RG) testing requirements of Open Access Networks
- Historical reporting on recent tests run
- Reduce OPEX with an integrated platform approach that simplifies testing – reducing truck rolls and increasing FCR.
Assure the broadband experience with proactive notifications and reporting on subscribers, systems and services
- Automated reporting on top subscribers with alarms and scheduling of traffic reports
- Reduce the amount of time that operations teams spend looking for issues/anomalies
- Helps operations teams proactively identify issues, thereby improving CSAT/NPS
- Customizable reporting and notifications provide operations, support and field teams with the right information at the right time
Intelligent Access
Redefine access by radically simplifying its architecture and operations with one common service model, while reducing operational expenses.
Unlimited Subscriber
Discover unlimited ways to deliver on the changing needs and behaviors of your subscribers, whether it’s in the home, small businesses, MDUs, or other organizations throughout your community.
GigaSpire BLAST Systems
The Calix platform and expansive GigaSpire BLAST portfolio enable you to deliver amazing subscriber experiences and expand your business into new markets—quickly.