Servify Care
A single, comprehensive plan that protects the connected devices your subscribers love
Overview
Service providers can simplify the subscriber home technology experience
Servify Care is a connected-device protection program that simplifies your subscribers’ technology-driven lives. Help your subscribers save hundreds of dollars each year by protecting their devices under a single plan - with one price on one bill.
Product Details
If the device is connected, it is protected
- What is Servify Care
- What it covers
- Calix cloud integration
Your customers can enjoy the convenience and cost savings from a single protection plan that has a streamlined claims process that protects the devices your subscribers depend upon for working, playing, and enjoying their lives to the fullest.
No matter what their budget is, your subscribers can protect an unlimited amount of computers, home entertainment systems, and personal and smart home devices against a variety of issues including mechanical breakdowns and accidental damage.
Servify Care is fully integrated with Revenue EDGE, enabling Broadband Service Providers (BSPs) to roll out this premium service quickly. BSPs need new ways to differentiate and grow their brands in increasingly competitive markets and Calix is answering the call with our growing portfolio.
Benefits and features
Servify Care benefits and features
If a device breaks or malfunctions, Servify Care will either repair, replace, or reimburse your customer.
Extended warranty and accidental damage plans are available at price points your customers will appreciate.
Your customers can protect their current and future devices without worrying about receipts.
Market activation
Tools and content to market Servify Care
Grow your business by increasing your marketing effectiveness
Built by service provider marketers for service providers, the Calix Market Activation program combines award winning creative and real-world marketing programs built exclusively for subscribers.
Technical specifications
Integrated with Calix Cloud and Unlimited Subscriber
Calix knows that BSPs like you seek new ways to differentiate and grow your brand in increasingly competitive markets. That’s why Servify Care is fully integrated with Revenue EDGE, enabling you to easily and quickly roll out this new managed service and give your customers another reason to appreciate your brand and their relationship with it.
Load your subscribers interested in Servify Care directly into Calix Deployment Cloud.
Your subscribers can:
- Enter their devices into the Servify website or app
- View Servify Care in CommandIQ and track any claims
BSPs can see all claim statuses from subscribers on Service Cloud.
News and insights
Stay informed with the latest
Beat the competition with a new offer that protects customers’ connect
The average value of household consumer electronics has surged to over $6,600. What if you could get an edge on your competition by protecting the investments your subscribers have made in their devices by providing a single device protection program.
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