Operations Cloud
Transform broadband operations with insights, predictive analytics and automation.
Overview
Transform operations and the customer experience
By predicting network behaviors, proactively addressing issues that impact network performance, and obtaining deeper insights into network traffic and subscriber usage trends, operations teams can deliver an unrivaled customer experience.
![Calix Operations Cloud](/adobe/dynamicmedia/deliver/dm-aid--1ccd28e2-01db-42aa-9e4a-8168a8e93821/operations-cloud.jpg?preferwebp=true&quality=85)
Product details
Simplify your operations with end-to-end insights and automation
- Insights
- Automation
- Better together
Real-time Insights
Share real-time insights across subscribers, systems and services
Real-time information that unifies all systems around the same data sets and events.
Webhooks / Machine-to-Machine
Webhooks enable automated, real-time information sharing
Machine-to-machine notifications drive seamless collaboration between different systems and teams.
Collaborate across business functions
BSP teams work together to boost the customer experience
As your footprint expands, how are your support and operations teams keeping pace with skyrocketing subscriber expectations and increasing network complexity?
Awards and recognition
Industry awards and recognition
![Cloud Computing Product of the Year award](/adobe/dynamicmedia/deliver/dm-aid--59dbd876-ac9f-4ae3-9b9e-215769ad6908/tmc-cloud-computing-22.png?preferwebp=true&quality=85)
TMC Cloud Computing Product of the Year
TMC named Calix Operations Cloud a Cloud Computing Product of the Year winner. Operations Cloud provides broadband operators with machine learning-based insights, predictive intelligence, and workflow automation.
- TMC Cloud Computing
Benefits and features
Get the right information to the right people at the right time
Identify issues faster by visualizing network outages, alarms, and impacted subscribers on a real-time geo-map
Simplify operations and address problems quickly by providing automated outage information to multiple teams
BSPs can utilize Operations Cloud for network health, insights, alarm management, and traffic monitoring while using SMx and CMS for PON provisioning
Dramatically reduce service turnup time by configuring and activating new services with guided workflows
Use artificial intelligence (AI) and machine learning (ML) to predict potentially service-impacting events
Improve efficiency and reduce costs by sharing data and insights across business functions, including operations, support, and field techs
News and insights
Stay informed with the latest
Turn broadband operations into a subscriber experience differentiator
Learn how improvements in operational processes can directly impact the subscriber experience.
Case studies
Customer successes
NextLight Longmont Transforms Operations
Learn moreCumberland Connect Automates Network Outage Resolution
Learn moreOperations Cloud - Sterling Municipal Light
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